Terms & Conditions

Welcome to GenG Bangladesh By accessing or using gengbd.com, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

About GenG Bangladesh

GenG Bangladesh is an online marketplace that connects customers with trusted sellers across Bangladesh. We provide the platform for buying and selling products, while individual sellers are responsible for the products they list, sell, and deliver unless otherwise stated.

User Accounts

To access certain features, you may be required to create an account.

By registering, you agree to:

• Provide accurate and up-to-date information.
• Keep your account credentials secure.
• Be responsible for all activities under your account.
• Notify us immediately if you suspect unauthorized access.

GenG Bangladesh reserves the right to suspend or terminate any account involved in fraudulent, abusive, or unlawful activities.

Orders & Payment

• All prices displayed on the website are in Bangladeshi Taka (৳).
• Cash on Delivery (COD) is currently the primary payment method available.
• Customers are encouraged to inspect their order upon delivery before making payment whenever possible.
• An order is considered completed once it has been delivered, accepted, and paid for, subject to our Return & Refund Policy.

Product Information

We strive to ensure that product descriptions, images, prices, and availability are accurate. However, occasional errors may occur.

GenG Bangladesh reserves the right to:

• Correct pricing or product information errors.
• Cancel orders affected by incorrect information.
• Update product availability without prior notice.

Seller Responsibilities

Sellers using the GenG Bangladesh marketplace are expected to:

• Provide accurate product descriptions, pricing, and stock information.
• Sell only genuine and legally authorized products.
• Process orders responsibly and within the promised timeframe.
• Honor applicable return, refund, and warranty commitments.
• Comply with all applicable laws and marketplace policies.

Failure to comply may result in suspension or permanent removal from the platform.

Prohibited Activities

Users and sellers must not:

• Sell counterfeit, illegal, or prohibited products.
• Violate any applicable laws or regulations of Bangladesh.
• Use automated tools, bots, or scripts to interfere with the platform.
• Attempt unauthorized access to accounts, systems, or data.
• Upload misleading, fraudulent, or harmful content.

Violation of these terms may result in account suspension, order cancellation, or legal action where applicable.

Intellectual Property

All content on gengbd.com, including logos, graphics, text, images, website design, and branding, is the property of GenG Bangladesh or its licensors and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

GenG Bangladesh provides the marketplace platform to facilitate transactions between customers and sellers.

To the maximum extent permitted by law, GenG Bangladesh shall not be liable for indirect, incidental, or consequential damages arising from the use of the platform. Our maximum liability relating to any order shall not exceed the total amount paid for that order.

Privacy

Your use of our platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

GenG Bangladesh may update these Terms & Conditions from time to time. Updated versions will be published on this page with a revised effective date. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People's Republic of Bangladesh.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the official contact information available on gengbd.com.