Privacy Policy 

At GenG Bangladesh, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or use gengbd.com. 

By accessing or using our website, you agree to the practices described in this Privacy Policy. 

Information We Collect 

We may collect the following types of information: 

Personal Information 

When you create an account, place an order, or contact us, we may collect: 

• Full name 
• Mobile number 
• Email address 
• Delivery and billing address 
• Account login information 

Order Information 

When you purchase products through our platform, we may collect: 

• Order details 
• Product selections 
• Delivery preferences 
• Payment method 
• Order history 

Technical Information 

When you browse our website, we may automatically collect: 

• IP address 
• Browser type 
• Device information 
• Operating system 
• Pages visited 
• Date and time of access 
• Cookies and similar technologies 

How We Use Your Information 

We use your information to: 

• Process and deliver your orders. 
• Verify customer accounts and prevent fraud. 
• Provide customer support. 
• Send order updates and important service notifications. 
• Improve our website, products, and user experience. 
• Personalize content and product recommendations. 
• Comply with applicable legal and regulatory requirements. 

We do not sell your personal information to third parties. 

Sharing Your Information 

We may share your information only when necessary with: 

• Marketplace sellers responsible for fulfilling your orders. 
• Delivery and logistics partners. 
• Payment service providers (when online payment options become available). 
• Technology and hosting service providers. 
• Government or law enforcement authorities when required by law. 

All third parties are expected to handle your information responsibly and only for legitimate business purposes. 

Cookies 

GenG Bangladesh uses cookies and similar technologies to: 

• Keep you signed in. 
• Remember your preferences. 
• Improve website performance. 
• Analyze visitor activity. 
• Enhance your shopping experience. 

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled. 

Data Security 

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. 

While we strive to maintain a secure environment, no internet-based system can guarantee absolute security. 

Your Rights 

You may have the right to: 

• Access your personal information. 
• Request correction of inaccurate information. 
• Update your account details. 
• Request deletion of your account, subject to legal obligations. 
• Contact us regarding any privacy-related concerns. 

Third-Party Links 

Our website may contain links to third-party websites or services. GenG Bangladesh is not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies before sharing personal information. 

Children's Privacy 

GenG Bangladesh is intended for users who are legally able to enter into contracts or make purchases. We do not knowingly collect personal information from children without appropriate consent. 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with the revised effective date. 

Continued use of our website after changes become effective indicates your acceptance of the updated Privacy Policy. 

Contact Us 

If you have any questions, requests, or concerns regarding this Privacy Policy or how your personal information is handled, please contact us through the official contact details available on gengbd.com.